Most common asked questions

Please read our FAQ before sending us a message. We hope you will find the answer, if not we are always available to help.

Do you Ship to PO Box addresses?

No, we do not ship to PO Box and APO address. We only use courier with tracking and signed delivery only such as DHL, FEDEX, DPEX and it must be a physical address.

What are the delivery charges for orders from the Online Shop?

We do free worldwide shipping excluding countries.
Puerto Rico, Peru, Argentina, Brazil, Russia, Chile, Colombia, Slovenia, Israel.

What currencies do you accept?

We accept payment in Pounds Sterling, US Dollars and Euros.

Which payment methods are accepted in the Online Shop?

We accept the following payment options:

  • Visa
  • Visa Debit
  • Mastercard
  • PayPal
  • Stripe

All credit and debit card holders are subject to validation and authorisation by the card issuer, to maintain security and prevent fraud.

Is ButtCo Leather online ordering process secure?

Of course! We ensure to protect our customers from identity theft, we use PayPal which has Secure Socket Layer (SSL) utilizing 256 bit encryption.

How long will delivery take?

It takes 10-12 days in processing, production and shipping back to customer address in total. 
Custom orders may take more time and that will be updated to customers phase by phase.

Do I need to register at ButtCo Leather to make purchase.

You can buy any jacket, trouser or suit by signing in as guest but to help us assist you better in the future, please register as a customer on our website. Simply access “Account Registration” on the “My Account” page.

Where do you get your leather?

Our leather is an agricultural by-product. We purchase the hides and transform them into beautiful leather apparel and accessories.

How can I contact ButtCo Leather if I have any more questions?

Simply contact our Customer Care Department, seven days a week at
info@buttcoleather.com

Who is responsible for customs duty and taxes?

When we dispatch the item, we declare it as a gift with a value ranging from US $ 10 – 20. So that you do not get assessed any duty or tax. Unfortunately every now and then one of our jackets get selected for a random search and the customs officials sometimes assess a fee. As per the regulations governing international trade the customer is ultimately responsible for all duties and taxes levied on any goods they have ordered.

I want a product which is not pictured in your web site. what do I do?

Just contact us with details of jacket you want to get stitched, we can stitch any style of jacket in any 24 colours we have in stock. We just require 3, to 4 images of jacket from different angles. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.

Copyrights !

All contents and information on this website including text, graphic and images, is the property of ButtCo Leather or the property of their respective owners and is protected by copyright laws. Copying and republishing of any images displayed on this site without the express, written consent of ours is subject to an illegal activity. Upon discovery of unauthorised use we will aggressively pursue the offending website owner for recovery of our fee via their web host and in accordance with The Digital Millenium Copyright Act.